Student Account Services processes paper refunds on Thursdays. The office processes direct deposits on Monday and Wednesday each week. We strongly encourage students to enroll in direct deposit 
through the Payment Center to avoid any delays.
Refunds for the beginning of the semester due to excess Financial Aid will be automatically issued within 14 days of the Financial Aid disbursement. If you do not have direct deposit, the check will be mailed to the local address on file in the fall and spring semesters. In the summer semester, the refund check will be mailed to the permanent address. To avoid delays, students are encouraged to sign up for direct deposit.
Refunds are always issued to the student unless the refund is caused by excess Parent Plus loan and the parent did not indicate on the parent plus loan application that the refund would go to the student.
Students who have a payment post to their account and there are future charges listed, the payment will be applied towards those charges before a refund can be issued.
For example, if you have credit balance on your Fall 2022 bill, and your Spring 2023 bill has been issued, the credit will be applied to your Spring 2023 bill before the refund can be issued.
If you have an un-cashed refund check, Northwest Missouri State University is required to forward these funds to the State Treasurer as unclaimed property. To see if you have a refund which has been forwarded to the Missouri State Treasurer, please visit the Missouri State Treasurer.
All un-cashed refunds more than five years old have been forwarded to the State of Missouri.
In the event Student Account Services issues a refund in error, the University reserves the right to reclaim such funds.
